Microsperience

Telesperience launches initiative to clean up the “dirty data” problem

September 10th, 2010 No comments

: Image via Wikipedia

We’ve written about, blogged about it, spoken about it and now it’s time to do something about it. Teresa Cottam explains the new Telesperience initiative on telecoms data.

Categories: Telesperience Tags: business intelligence, Business model, Business value of data, commercial agility, customer experience, data discovery, Data governance, data integration, data quality, infrastructure renewal, master data management, operational efficiency, telecoms, Telecoms Data Manifesto

Red hot telecoms tech: QoS gets up close and personal

September 2nd, 2010 2 comments

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Bandwidth crunch, net neutrality, differentiated QoS, quality of experience, bandwidth boosts, smart insights… Where do we start? QoS is hot, it’s evolving and, goodness, it’s even controversial! by Teresa Cottam

Categories: 2010, Telesperience Tags: bandwidth boosts, bandwidth crunch, customer experience management, differentiated quality of service, flat rate data charges, Net neutrality, Net neutrality in Europe, policy control, QoE, QoS, quality of experience, Quality of service, realtime charging, service assurance

Licences or leashes? Reviewing your software licensing could free up cash for innovation

August 18th, 2010 1 comment

: Image by hitthatswitch via Flickr

It’s one of those things that rarely gets aired in the press – the nitty gritty of software licensing. It’s not rocket science, it’s not particularly exciting, but failing to manage your software licensing proactively means you’re exposing yourself to unnecessary costs.
by Teresa Cottam

Categories: Telesperience Tags: BSS, BSS/OSS, Cloud, COSS, opex, OSS, risk sharing business models, running leaner, SaaS, SAM, software as a service, software asset management, software cost, Software licences

Redknee on Cloud 9 as it snaps up Nimbus

August 17th, 2010 No comments

: Image by MichaelMinter via Flickr

Teresa Cottam looks at Redknee’s acquisition of Nimbus, and talks to Humera Malik about the likely benefits Redknee will derive.

Humera Malik on Redknee's acquisition of Nimbus [14:23m]: Play Now | Play in Popup | Download

Categories: Telesperience Tags: BSS, Humera Malik, IBM, M&A, Microsoft, Nimbus acquired, OSS, Redknee, Redknee strategy

Change prepares the ground for revolution

August 11th, 2010 3 comments

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Teresa Cottam looks at the telecoms revolution, the role of the iPhone, and the tectonic changes that are revolutionising the way we live, love and do business.

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