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Telesperience has been conducting ongoing research into data integration and
how it affects the commercial and operational efficiency of CSPs. From our research the runaway key driver for improved data integration in telecoms was supporting a better customer experience. by Teresa Cottam
by Teresa Cottam
Danny Dicks from Innovation Observatory forwarded an interesting story to us from Total Telecom today. See UK mobile operator’s future hangs in the balance. The headline leads you to believe that one of the UK’s mobile operators’ future is in the balance; but then read on. Nick Wood is writing up from a Frost and Sullivan webcast in which Sharifah Amirah (principal analyst, ICT Europe) apparently states that “There may be one too many mobile providers in the UK market.” Read more…
by Teresa Cottam
It’s easy for large, successful companies to become victims of their own success. There’s a maturation cycle that sees them moving into middle age, acquiring a little flab, and losing their edge and their hunger for success. Suddenly what was second nature to them becomes just that little bit harder to sustain. Yet in a fast-moving market like telecoms stagnation can equal annihilation, so no-one can afford to rest on their laurels. Complacency, however, is not a charge you can lay at Amdocs’ door. Read more…
