Amdocs AIDA update – actionable business insight for telecoms

- Image via Wikipedia
Teresa Cottam speaks to Amdocs’ Mike Lurye to get the lowdown on the new AIDA platform.
Teresa Cottam speaks to Amdocs’ Mike Lurye to get the lowdown on the new AIDA platform.
As Amdocs tries to float the AIDA platform and concept, Teresa Cottam examines what it is, whether it’s resonating and whether it’s deliverable.

Data integration projects have a notorious reputation for running over on time and budget, and ultimately not delivering what the business needs. In this article Teresa Cottam reveals some of the key findings of a new Telesperience study which shows American firms are focusing on cost and delivering DI to budget; while Europeans are more focused on automation.

How come one of our greatest assets is still the cause of so much frustration? Teresa Cottam investigates the data dilemma…
Telesperience has been conducting ongoing research into data integration and
how it affects the commercial and operational efficiency of CSPs. From our research the runaway key driver for improved data integration in telecoms was supporting a better customer experience. by Teresa Cottam

There’s a worrying trend starting on Wikipedia to remove tech firms and their products if they’re niche, small or young. Teresa Cottam explains why this concerns her and why it’s another sign that all is not well at Wikipedia.
Data discovery is the key we’ve been looking for to open up our data silos and enable modernisation, consolidation and better use of the data we hold. If you want to transform your BSS/OSS infrastructure, lower your opex, implement BI, manage your master data or improve the security of your data then data discovery should be on your hot tech list. by Teresa Cottam Read more…