It’s one of those things that rarely gets aired in the press – the nitty gritty of software licensing. It’s not rocket science, it’s not particularly exciting, but failing to manage your software licensing proactively means you’re exposing yourself to unnecessary costs.
by Teresa Cottam
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Categories: Telesperience Tags: BSS, BSS/OSS, Cloud, COSS, opex, OSS, risk sharing business models, running leaner, SaaS, SAM, software as a service, software asset management, software cost, Software licences
Teresa Cottam looks at Redknee’s acquisition of Nimbus, and talks to Humera Malik about the likely benefits Redknee will derive.
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“BSSOSS market to grow 200% in next 12 months.” Teresa Cottam looks at market forecasting.
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Teresa Cottam explains the need for software intermediaries and the emerging role for software aggregation in the telecoms BSSOSS market.
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Categories: Telesperience Tags: AIDA, Amdocs, BSS, Cloud, data, integration, mediation, Nokia Siemens Networks, open software platform, OSS, SOA, telecoms software enabler, tier 3 CSPs
As Ofcom announces a new Code of Practice in the UK for handling customer complaints, Teresa Cottam considers the likely commercial and strategic impacts.
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Categories: Telesperience Tags: bill disputes, broadband, BSS, Churn, customer complaint, customer management, fixed, landline, mobile, Ofcom, UK, wireless
As telecoms software continues to evolve, Teresa Cottam asks whether incremental improvements and some new three letter acronyms are enough.
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Categories: Telesperience Tags: BSS, customer management, designing BSSOSS, eTOM, next-generation BSS, next-generation OSS, NGOSS, OSS, TAM, telecoms software, TMF
We keep telling everyone that data is a core asset; but if it is then it’s still very much a “diamond in the rough”. Data misalignments and poor data quality continue to create significant operational, business and customer impacts for the industry. Extracting and exploiting the true value of our data is still some way off for most CSPs. by Teresa Cottam
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Is best-of-breed dead? Teresa Cottam investigates
Teresa Cottam looks at the supply side of the telecoms software market, and at how past performance is not an accurate measure of future performance.
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Categories: Telesperience Tags: BSS, BSS market, CEO, M&A, merger and acquisition, Microsoft, OSS, OSS market, Steve Blank, telecoms, vendor
As Amdocs tries to float the AIDA platform and concept, Teresa Cottam examines what it is, whether it’s resonating and whether it’s deliverable.
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Categories: Telesperience Tags: AIDA, Amdocs, Amdocs intelligent decision automation, Amdocs strategy, BSS, BSS/OSS, business intelligence, data discovery, data integration, DOX, Guided Interaction Advisor, InTouch10, OSS, telecoms software