Teresa Cottam explains the need for software intermediaries and the emerging role for software aggregation in the telecoms BSSOSS market.
Teresa Cottam speaks to Amdocs’ Mike Lurye to get the lowdown on the new AIDA platform.
As Amdocs tries to float the AIDA platform and concept, Teresa Cottam examines what it is, whether it’s resonating and whether it’s deliverable.
For the benefit of those of you unable to attend this year’s TMW we present Telesperience speedconferencing. Live from Day 2 we have Amdocs’ Cassandra Millhouse and Celona’s Tony Sceales.
A key goal on many service providers’ to-do lists for 2010 is to improve their customer experience. This helps them move from the negative downward spiral of pure price competition to a value-based experience. But what does improving the customer experience actually entail? Often, the focus is solely on front-office, customer-facing systems – completely overlooking the vital role played by the OSS. by Teresa Cottam
Data discovery is the key we’ve been looking for to open up our data silos and enable modernisation, consolidation and better use of the data we hold. If you want to transform your BSS/OSS infrastructure, lower your opex, implement BI, manage your master data or improve the security of your data then data discovery should be on your hot tech list. by Teresa Cottam Read more…
We don’t normally cover product releases on Microsperience, but cVidya’s announcement of EZTrust is one we’d like to bring to your attention. It raises key questions about the telecoms supply chain of the future. by Teresa Cottam
Aepona announced today that it was acquiring Irish vendor Valista, a provider of digital commerce software. Teresa Cottam considers what this move means for Aepona and the wider market.
SAP opened its wallet, a few moths flew out, and it snapped up French rating vendor Highdeal from under the noses of several rivals. Big vendor buys small vendor, it didn’t create much of a splash, but if your eyebrows didn’t rise then they should have… by Teresa Cottam
In part one of this article we looked at the increasing demand for ‘value for money’ in all aspects of life, and how this is relevent to telecoms CSPs. In the second part of this article we consider what can be done quickly to address this and then look at the changing role of telecoms marketing and how this is being supported by new technology. by Teresa Cottam
