If you could rummage in the collective pockets of the industry cognoscenti what do you think you’d find – other than receipts, a crumpled paper hankie and a few assorted coins from various countries? You might find an i-Phone, a Blackberry or even one of those shiny new all-singing-all-dancing N900s. Whatever turned up out of those dusty pockets, the chances are it’s a pretty swish device. But have you ever wondered what the collective effect of all those clever devices is – not just on the network, but also on the telesperience? by Teresa Cottam
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Categories: M&A, Microsperience Tags: call centre, commercial, commercial experience, CommuniTake, configuration, contact centre, diagnostics, firmware updates, Handsets, MDM, mobile device management, mobile service providers, mobiles, OTA, over-the-air, Sicap, support costs, WDSGlobal
Earlier in September it was announced that the UK operations of T-Mobile and Orange would merge to create a jointly-owned subsidiary. Now that the excitement (and hysteria) has calmed down a little, Teresa Cottam looks at what this really means for the UK mobile industry.
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Categories: M&A, Opex reduction, Regulatory Tags: 3G, BSS/OSS, Business, Ericsson, Market share, mobile, NEP, NSN, Orange, T-Mobile UK, Telecommunication, UK, Virgin Mobile
Aepona announced today that it was acquiring Irish vendor Valista, a provider of digital commerce software. Teresa Cottam considers what this move means for Aepona and the wider market.
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Categories: M&A Tags: Aepona, Amdocs, Business, M&A, merger and acquisition, NaaS, network as a service, Oracle, QPass, SDP, Telesperience, Valista
SAP opened its wallet, a few moths flew out, and it snapped up French rating vendor Highdeal from under the noses of several rivals. Big vendor buys small vendor, it didn’t create much of a splash, but if your eyebrows didn’t rise then they should have… by Teresa Cottam
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Categories: BSS, M&A Tags: Amdocs, BSS, Business, Ericsson, Highdeal, IBM, Microsoft, rating, SAP, Sun
Telesperience is launching an M&A tracking service for the telecoms market. We are tracking both acquisitions and mergers in the telecoms market globally and make this available to customers in a structured spreadsheet (Excel) – perfect for analysis and for generating charts for presentations. The data is updated every other month and is available for an annual subscription of GBP200. Subscribers are also allowed to nominate companies to track and we will work with them to widen and broaden the data available.
Not bad for less than GBP20 per month. For further details of the service please contact Darran.
Find out more about the telecoms experience at Telesperience.
by Teresa Cottam
An interesting story appeared in The Telegraph yesterday under the title YouNoodle launches an early warning system to discover the next big business venture. YouNoodle launched a new tool that uses algorithms to rate the news coverage generated by start-ups – encompassing a wide range of media including traditional media, online news and blogs, and social networking sites. The results indicate the potential and growing value of the start-up. The advent of this tool – and undoubtedly there will be other companies doing something similar – raises the marketing stakes once again for tech start-ups.
The YouNoodle story got picked up by a respectable number of newspapers over this side of the pond – including The Telegraph and The BBC – so the firm is obviously no-noodle when it comes to PR.
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It’s Friday 13th, it’s the middle of a recession – oh we could hide our heads under the covers until it all goes away or we could do something new, bold and exciting!
by Darran Clements and Teresa Cottam
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Categories: Analysts, M&A, Telesperience Tags: analyst relations, Business, commercial experience, customer experience, Danny Dicks, Duncan Chapple, Gordon Davies, Innovation Observatory, Lighthouse AR, Mike Frayne, Pete Sokoloff, podzine, Sokoloff Co, Steve Chase, Sun, Telarix, telecoms, telecoms M&A, Telesperience, Volubill
Amid a modest flurry of PR, the merged entity of Ace*Comm and TeleSciences has revealed its new name – Ventraq. by Teresa Cottam
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Categories: M&A Tags: 10e, Ace*Comm, Booz Allen, Booz Allen Hamilton, Business, Company, EDB, financial services, Management, management buy-out, Spire Capital Partners, TeleSciences, Ventraq
It doesn’t seem like five minutes – well it’s about three months – since Sybase announced it was partnering Paybox. Now it’s buying them. Teresa Cottam asks what this means for the m-payments world.
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Categories: BSS, M&A, OSS Tags: acquisition, Add new tag, B/OSS, banks, BSS, Business, consolidation, financial services, M&A, m-banking, m-billing, m-payment, mobile payment, OSS, Paybox, Paypal, Sybase, telecoms, United Kingdom, Visa
by Teresa Cottam
Danny Dicks from Innovation Observatory forwarded an interesting story to us from Total Telecom today. See UK mobile operator’s future hangs in the balance. The headline leads you to believe that one of the UK’s mobile operators’ future is in the balance; but then read on. Nick Wood is writing up from a Frost and Sullivan webcast in which Sharifah Amirah (principal analyst, ICT Europe) apparently states that “There may be one too many mobile providers in the UK market.” Read more…
Categories: BSS, M&A, OSS, Telesperience Tags: 3, billing, BSS, Innovation, Innovation Observatory, location-based services, OSS, personalisation, profit, Stratecast, Telesperience