Labels may not be uppermost in your mind, but what we call our little corner of the IT industry is actually quite important. by Teresa Cottam
We don’t normally cover product releases on Microsperience, but cVidya’s announcement of EZTrust is one we’d like to bring to your attention. It raises key questions about the telecoms supply chain of the future. by Teresa Cottam
A survey from OnePoll.com reveals widespread dissatisfaction with the customer service provided by the UK phone industry. BT says it’s “twaddle”. So what can we learn from this about the Telesperience? by Teresa Cottam
Image by simbiotica.org via Flickr
I often get asked what’s hot in telecoms software. So if you’re a service provider looking for hot tech that’ll also deliver a great telesperience my tip is to take another look at policy control. by Teresa Cottam
SAP opened its wallet, a few moths flew out, and it snapped up French rating vendor Highdeal from under the noses of several rivals. Big vendor buys small vendor, it didn’t create much of a splash, but if your eyebrows didn’t rise then they should have… by Teresa Cottam
Last week a Bill aimed at reducing roaming charges for mobile texts and data was passed in the European Parliament. CSPs may still be smarting, but vendors have already identified and are acting on the opportunity it presents. CSPs need to do the same. by Teresa Cottam
Personally, I prefer technology to shoes. But last weekend a conversation with some playground mums made me realise why telecoms software has a lot in common with shoes… by Teresa Cottam
Lowering your operational and capital costs would really enhance your commercial telesperience right? But you’ve also heard it a thousand times before: a vendor that can lower your costs? Stay with me though, because US-based Transverse is taking a different approach to most others and you really might want to listen to this one…
by Teresa Cottam
It doesn’t seem like five minutes – well it’s about three months – since Sybase announced it was partnering Paybox. Now it’s buying them. Teresa Cottam asks what this means for the m-payments world.
by Teresa Cottam
Danny Dicks from Innovation Observatory forwarded an interesting story to us from Total Telecom today. See UK mobile operator’s future hangs in the balance. The headline leads you to believe that one of the UK’s mobile operators’ future is in the balance; but then read on. Nick Wood is writing up from a Frost and Sullivan webcast in which Sharifah Amirah (principal analyst, ICT Europe) apparently states that “There may be one too many mobile providers in the UK market.” Read more…
