If you were unable to attend Mobile World Congress this year, or were tied to a stand and are wondering what other attendees made of the Congress, then what you need is Telesperience speedconferencing. Get a digest of the whole Congress in a mere 38 minutes brought to you live from the show. Featuring Comverse’s Alice Bartram, Cerillion’s Simon Matthews, FancyFon’s Dietmar Fuchs, Oliver Suard from Comptel, Ernest Margitta from Tribold and Transverse’s Jim Messer our live interviews provide a day-by-day account of the show. Listen to the entire digest, which is free to stream or download.
Telesperience Interviews from MWC 2010:
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Not able to get to Mobile World Congress this year? Or stuck on a stand and curious what everyone else thinks of the conference? Then what you need is Telesperience speed conferencing – Mobile World Congress in a nutshell. by Teresa Cottam
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Day 4 of MWC with Jim Messer of Transverse:
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Ernest Margitta of Tribold talks to us about MWC day 4:
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Not able to get to Mobile World Congress this year? Or stuck on a stand and curious what everyone else thinks of the conference? Then what you need is Telesperience speed conferencing – Mobile World Congress in a nutshell. by Teresa Cottam
Read more…
Oliver Suard of Comptel on day 3 of MWC:
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MWC day 3 with Dietmar Fuchs of FancyFon:
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MWC Day 2 with Simon Matthews of Cerillion:
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MWC Day1 with Alice Bartram of Comverse:
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Categories: Telesperience Tags: cerillion, Comptel, Comverse, FancyFon, Marketing, mobile, Mobile World Congress, telecoms, Transverse, Tribold, wireless
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Telesperience has been conducting ongoing research into data integration and
how it affects the commercial and operational efficiency of CSPs. From our research the runaway key driver for improved data integration in telecoms was supporting a better customer experience. by Teresa Cottam
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We slipped into a new decade uncharacteristically quietly, muffled by a little more snow than normal and a little less champagne. Already it’s apparent that the zeitgeist is going to be very different in the teens to that we have become used to in the naughties, but this is good news for the BOSS industry. by Teresa Cottam
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RiverMuse (not to be confused with TEM vendor Rivermine, or former network management vendor Riversoft) announced the availability of its open source fault management platform in November 2009. Teresa Cottam looks at RiverMuse’s offering and asks: how is open source technology impacting BSSOSS?
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Categories: Microsperience Tags: advantages of open source, Android, barriers to open source adoption, benefits of open source, BSS, BSS/OSS, Business, COSS, fault management, FOSS, Free and open source software, Glassfish, IBM, Java, jbilling, Linux, Menahem Fuchs, Microsmuse, mySQL, Nagios, OfBiz, Open source, OpenNMS, OpenSolaris, Opentaps, OSS, Pentaho, Phil Tee, RiverMuse, RiverMuse Core, RiverMuse Enterprise, RiverMuse Pro, Riversoft, SaaS, Sailfin, software as a service, Source code, sugarCRM, Talend, Transverse, Vyatta
There’s a worrying trend starting on Wikipedia to remove tech firms and their products if they’re niche, small or young. Teresa Cottam explains why this concerns her and why it’s another sign that all is not well at Wikipedia.
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Suddenly we’re all talking about the cloud. But what does the cloud mean for telecoms players? And is there more to it than hot air and vapour? Teresa Cottam investigates…
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Categories: Microsperience Tags: BSS/OSS, Cloud computing, Cloud computing in BSS, Cloud computing in OSS, Cloudbank, data protection, Grid computing, IaaS, infrastructure as a service, managed servces, managed services, Microfocus, outsourcing, PaaS, performance guarantees, platform as a service, price:performance, SaaS, SLAs, software as a service, telecoms, Ventraq, virtualisation
Teresa explains the format of our December podzine and how you can get involved in Telesperience.
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If you could rummage in the collective pockets of the industry cognoscenti what do you think you’d find – other than receipts, a crumpled paper hankie and a few assorted coins from various countries? You might find an i-Phone, a Blackberry or even one of those shiny new all-singing-all-dancing N900s. Whatever turned up out of those dusty pockets, the chances are it’s a pretty swish device. But have you ever wondered what the collective effect of all those clever devices is – not just on the network, but also on the telesperience? by Teresa Cottam
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Categories: M&A, Microsperience Tags: call centre, commercial, commercial experience, CommuniTake, configuration, contact centre, diagnostics, firmware updates, Handsets, MDM, mobile device management, mobile service providers, mobiles, OTA, over-the-air, Sicap, support costs, WDSGlobal
